Individual Members

Raman Roy

Raman is widely regarded as the Pioneer and “Guru” of the BPO industry in India.  He is fondly referred to as the “Father of the Indian BPO Industry”.  He has played a pivotal role over the last 30 years in promoting India based servicing. Raman is a pioneer four times over, having successfully pioneered and led the BPO initiatives of American Express, GE (now Genpact) and Spectramind (now Wipro BPO) before starting Quatrro in mid 2006.

Raman is a Chartered Accountant and a Chartered Management Accountant with a Doctorate in Management Accountancy.  In his career spanning 35+ years, he has handled roles in Finance, Consulting, Operations and General Management with equal ease. As a tribute to his contributions to the creation of the BPO industry in India and advocating it globally, The International Association of Outsourcing Professionals (IAOP) inducted him into their “Hall of Fame” in 2013. BBC Knowledge Magazine in December 2013 chose Raman as one amongst the 10 Game Changers that shaped modern India. Raman has also been awarded the Dataquest Pathbreaker Award in 2002. Raman has participated in directly creating 35,000+ jobs in India and indirectly enabling the employment of over 1,000,000+ people by his pioneering efforts that led to the creation of the BPO industry.